Privacy Policy
INFORMATION NOTICE PURSUANT TO ARTICLES 13-14 OF THE GDPR (GENERAL DATA PROTECTION REGULATION) 2016/679
Care-O-Valve S.r.l. - P.IVA: 06694800969, Data Controller, informs you that your data will be processed in the manner and for the purposes set out below.
The Controller is committed to protecting the privacy and confidentiality of Personal Data in accordance with the principles of fairness, lawfulness and transparency, and to protecting your rights.
1) TYPES OF DATA PROCESSED
We process personal data provided by you (name, email, company name, telephone number, etc.) when you spontaneously send us requests, and data collected automatically by the website.
- Data provided by you: personal, identifying and non-sensitive data you provide in order to send requests about our products/services by email, through the contact form or by telephone
- Data we collect automatically: anonymous data collected using cookies or similar technologies: for further information, please see the Cookie Policy below.
N.B.: Users under the age of 16 may not provide any personal data without the consent of their parents or of whoever holds parental responsibility.
2) PURPOSES AND LEGAL BASES OF PROCESSING
We will process your personal data:
A) to fulfil our contractual obligations; to respond to your requests for information; to prepare a quotation you have requested; to perform contracts for the sale of products or for the provision of services; to provide you with the necessary assistance with the products and services purchased.
B) to carry out aggregated statistical analyses on an anonymous basis in order to improve our services;
C) for administrative purposes and to comply with legal obligations such as those of an accounting or tax nature, or to follow up on requests from the judicial authorities.
D) if you send us your curriculum vitae, exclusively for recruitment purposes.
3) IS PROVIDING DATA MANDATORY?
Providing your data is always optional, but failure to provide it may make it impossible to carry out certain processing operations, such as those strictly related to the performance of a contract or to the provision of the services you have requested.
4) PLACE, METHODS OF PROCESSING AND RETENTION PERIODS
Your personal data is processed by means of the operations listed in art. 4 of the Italian Privacy Code and art. 4 no. 2) of the GDPR, namely: collection, recording, organisation, storage, consultation, processing, modification, selection, retrieval, comparison, use, interconnection, blocking,
communication, erasure and destruction of data.
Your personal data is stored at the Controller’s premises and is processed both on paper and electronically and/or by automated means, using methods strictly related to the purposes indicated and in any case so as to guarantee the security and confidentiality of the data. The data you send is not stored on our website.
The Controller will process personal data for the time necessary to fulfil the above purposes and in any case for no longer than 10 years from the end of the relationship for the purposes under point C, and for no longer than 38 months from collection for the purposes under point B.
5) ACCESS TO DATA
Your data may be made accessible for the purposes indicated in point 2:
- to employees and collaborators of the Controller, in their capacity as persons in charge of processing and/or internal data processors and/or system administrators;
- to third-party companies or other parties (website provider, cloud provider, e-payment service provider, suppliers, hardware and software support technicians, forwarders and carriers, credit institutions, professional firms, etc.) that carry out outsourced activities on behalf of the Controller, in their capacity as data processors.
6) DATA TRANSFER
Your data will not be disclosed, sold or exchanged with parties other than the controller, the processors and the persons in charge of processing without your express and explicit consent.
7) YOUR RIGHTS
You have the right to know which of your personal data is being processed. In particular, you have the right of access, rectification and erasure, as well as the right to data portability, the right to restriction of processing and the right to object to processing, where the conditions are met.
Below is a brief explanation of the rights granted to you with regard to the processing of your personal data.
- The right of access allows you to obtain confirmation as to whether or not your personal data is being processed by the Controller and, where that is the case, to access such data and the related information;
- The right to rectification allows you to obtain, without undue delay, the correction of inaccurate personal data concerning you and, taking into account the purposes of the processing, to have incomplete personal data completed;
- The right to erasure allows you to obtain, without undue delay, the erasure of data concerning you (e.g. when your personal data is no longer necessary in relation to the purposes for which it was collected), subject to the exceptions provided for by applicable law (e.g. when retaining your data is necessary to comply with legal obligations applicable to the data controller). Erasure will be carried out within the required technical time frame;
- The right to data portability allows you, in certain circumstances provided for by applicable law, to receive the personal data concerning you that you have provided in a structured, commonly used and machine-readable format. You may transmit this data to another data controller, provided that this right can be granted to you under applicable law, and except where this may adversely affect the rights and freedoms of others;
- The right to restriction of processing allows you, in certain circumstances provided for by applicable law, to obtain the restriction of the processing of your personal data. In such cases the Controller may continue to process your data only in certain cases, for example for the exercise of the right of defence or to protect the rights of another natural or legal person;
- The right to object to processing allows you, in certain circumstances provided for by applicable law, to object to the processing of your personal data unless there are overriding legitimate grounds, rights or freedoms allowing the Controller to continue the processing;
To obtain further information on the processing of your personal data or to exercise your rights, please contact us.
8) CHANGES TO THIS NOTICE
This Notice may be subject to change. We therefore recommend that you check it regularly and refer to the most recent version.
Last updated: December 2025